Who is Digitalin Pvt. Ltd.?

Digitalin Pvt. Ltd. is a Lalitpur-based digital solutions company established in 2010. It specializes in a wide range of digital marketing and technology services, including:

• Digital strategy and campaign planning

• Social media marketing (Facebook, Instagram, LinkedIn ads)

• SEO and content optimization

• Website and mobile app development

• Programmatic advertising

• Influencer marketing

• Analytics and performance tracking

The company serves startups, SMEs, and corporate clients across Nepal, positioning itself as a full-stack digital marketing agency.

Does Digitalin Offer VoIP Services?

As of now, Digitalin Pvt. Ltd. does not provide VoIP (Voice over Internet Protocol) services.

VoIP services involve delivering voice calls and multimedia sessions over the internet, which typically requires infrastructure such as:

• SIP servers

• Cloud-hosted PBX (Private Branch Exchange) platforms

• Softphone/mobile integration

• Telephony compliance and licensing from Nepal Telecommunications Authority (NTA)

There is no public record, website reference, or regulatory listing that shows Digitalin is licensed or equipped to provide such telecommunications services.

 What Does This Mean for Businesses?

If you’re looking for VoIP solutions in Nepal — for example, to:

• Set up a virtual office line,

• Enable remote calling and call forwarding,

• Support a call center with international dialing,

• Or integrate calling into CRM systems,

—you’ll need to consult a dedicated VoIP service provider (licensed under NTA).

 Alternative VoIP Providers in Nepal

If VoIP is your main requirement, consider the following established providers:

1. Classic Tech

• VoIP services bundled with fiber internet

• Offers residential and business-grade solutions

• Supports SIP phones and softphone integration

2. TechMinds Network Pvt. Ltd.

• Known for scalable VoIP services for businesses

• Features include SIP trunking, auto-attendants, voicemail-to-email, and more

3. Mercantile Communications

• One of Nepal’s oldest ISPs

• Offers secure, encrypted VoIP lines for homes and enterprises

4. WorldLink Communications

• Offers VoIP over fiber internet

• Reliable for both domestic and international calling

These providers have the necessary infrastructure and licensing to offer professional VoIP systems in Nepal, which Digitalin currently does not.

 What You Can Expect from Digitalin Instead

Although Digitalin Pvt. Ltd. does not offer VoIP, you can still benefit from:

• Digital transformation consulting: If you’re trying to digitize your business operations, Digitalin can plan your communication strategy (though they’d refer you to a telecom partner for VoIP).

• Web and App Development: If you’re building a platform that integrates VoIP APIs (like Twilio, Dialpad, or Exotel), Digitalin can develop and integrate those systems — as long as the telecom backend is already handled.

• Marketing Automation: Including chatbot integrations and marketing funnels which can complement VoIP-based customer service platforms.

So, while they don’t directly offer VoIP, they can help build or integrate a digital front-end that uses VoIP as a backend service provided by a telecom partner.

 Digitalin Contact Information

For digital services and possible guidance on communications system design, you can contact Digitalin here:

• Website: www.digitalin.com.np

•  Email: info@digitalin.com.np

•  Phone: +977-1-5535739

•  Address: Sanepa-2, Lalitpur, Kathmandu, Nepal

 Summary Table

 Final Takeaway

Digitalin Pvt. Ltd. is a top-tier digital agency, but it does not provide direct VoIP services like SIP trunking or IP telephony systems. For those specific needs, it’s best to work with telecommunication service providers licensed by NTA, such as Classic Tech, TechMinds, or Mercantile Communications.

However, if you’re building a platform or business that needs to integrate VoIP within a website or app, Digitalin can be a strategic tech partner.

Would you like help comparing VoIP providers in Nepal or finding one that fits your specific business use case?