WebSurfer Nepal Communication System Pvt. Ltd., a leading ISP and telecommunications service provider in Nepal, also offers VoIP (Voice over Internet Protocol) services that provide affordable, high-quality alternatives to traditional telephone communication—especially for international calls.

Licensed by the Nepal Telecommunications Authority (NTA), WebSurfer delivers legal, secure, and cost-effective VoIP solutions for both personal and business use under the brand Callbidesh.

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Company Overview

• Company Name: WebSurfer Nepal Communication System Pvt. Ltd.

• Established: 2002

• Head Office: Baluwatar, Kathmandu, Nepal

• Official Website: www.websurfer.com.np

• VoIP Service Brand: Callbidesh

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What is VoIP?

Voice over Internet Protocol (VoIP) allows users to make voice calls using a broadband internet connection instead of a traditional phone line. It converts voice signals into digital data packets, transmits them over the internet, and reconverts them at the receiving end.

Advantages:

• Cost-effective international calling

• Portable and accessible anywhere with internet

• HD voice quality with fast internet

• Scalable solutions for businesses and individuals

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WebSurfer’s VoIP Services – “Callbidesh”

What is Callbidesh?

Callbidesh is WebSurfer’s official VoIP product aimed at providing reliable, low-cost international calls for Nepali users both within the country and abroad. It’s an ideal solution for:

• Nepali migrants and students overseas

• Families in Nepal calling relatives abroad

• Businesses managing international clients or partners

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Key Features of WebSurfer VoIP (Callbidesh)

✅ Legal and Licensed

WebSurfer is authorized by the Nepal Telecommunications Authority (NTA) to offer VoIP services. This ensures you are using a secure and compliant method of internet calling.

✅ Cost-Effective International Calling

Rates through VoIP are much lower than GSM or PSTN international tariffs. For example:

• USA/Canada: NPR 2–5/minute

• Gulf countries: Significantly cheaper than mobile call rates

✅ Flexible Access

Use the VoIP service from:

• Mobile apps (SIP-based dialers)

• Desktop softphones

• IP Phones

• Web portal login

✅ Online Account Management

• View call history, recharge, and balance

• Top-up using:

  • eSewa

  • Khalti

  • NIBL Connect

  • Recharge vouchers

✅ Customer Support

• 24/7 call center

• Setup guidance for SIP dialers and softphones

• Troubleshooting support for IP phones and apps

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How to Use WebSurfer VoIP – Step-by-Step

Step 1: Registration

• Visit www.websurfer.com.np

• Go to the “Callbidesh” or VoIP section

• Fill out a form or contact their sales/support team

Step 2: Configure Device

• Receive SIP credentials (username, password, server)

• Enter details into:

  • Zoiper, Linphone (for smartphones)

  • X-Lite or MicroSIP (for desktop)

  • Hardware IP phones (for office/home)

Step 3: Recharge Your Account

• Use platforms like:

  • eSewa

  • Khalti

  • Bank Transfer (NIBL)

• Enter PIN or pay online to top up call credit

Step 4: Make International Calls

• Launch the dialer

• Enter the country code and number

• Start talking!

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Ideal Use Cases

🏠 For Individuals

• Nepali students or workers abroad calling family in Nepal

• Parents in Nepal calling children overseas

• Frequent international callers seeking lower bills

🏢 For Businesses

• Export/import businesses dealing with foreign clients

• Call centers and remote service operations

• Corporate offices with branches or customers abroad

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Technical Specifications

• Protocol Used: SIP (Session Initiation Protocol)

• Bandwidth Required: ~100 kbps per call for HD quality

• Compatible Devices:

  • Android/iOS smartphones (via SIP apps)

  • Softphones (PC/laptop)

  • SIP-enabled IP phones

  • VoIP ATAs (Analog Telephone Adapters)

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Security & Reliability

WebSurfer ensures:

• Encrypted connections for voice privacy

• QoS-enabled infrastructure for call clarity

• Minimal jitter and delay with fiber network routing

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Conclusion

WebSurfer Nepal’s VoIP service (Callbidesh) offers a reliable, affordable, and legal solution for international communication. Whether you’re a Nepali abroad staying connected to home or a business managing global operations, Callbidesh is a practical and secure way to cut down calling costs and improve call quality.