Nepal Telecom (NTC), the state-owned telecommunication service provider of Nepal, offers VoIP (Voice over Internet Protocol) services to enhance digital communication across the country and internationally. VoIP technology allows users to make voice calls using internet connectivity instead of traditional telephone lines. NTC’s VoIP service is particularly valuable for users making international calls at reduced rates.

What is VoIP?

Voice over Internet Protocol (VoIP) is a method of delivering voice communications and multimedia sessions over the internet or any other IP-based network. In simple terms, it enables phone calls using internet data instead of relying on the Public Switched Telephone Network (PSTN).

Key Benefits of VoIP:

• Lower cost for international calls

• Portable and accessible from any internet-enabled device

• Improved audio quality with high-speed internet

• Scalable for business and enterprise communication

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Nepal Telecom’s VoIP Services

Nepal Telecom’s VoIP services are focused primarily on international calling solutions, offering a legal and secure alternative to traditional calling cards and unlicensed VoIP routes.

1. NTC Easy Call (VoIP Service)

NTC Easy Call is Nepal Telecom’s flagship VoIP product for making international calls at affordable rates. It is designed for Nepali users, both domestic and abroad, who want to stay connected without incurring high charges.

Features:

• Prepaid VoIP-based international calling

• Competitive per-minute call rates

• Accessible from mobile, PC, or IP phones

• Rechargeable via NTC recharge cards or online payment portals

• Available for individual and corporate users

How it Works:

1. Register for Easy Call service through NTC’s official website or outlets.

2. Purchase VoIP balance via recharge card or online.

3. Use the VoIP access number or mobile app to initiate international calls.

4. The call is routed through the internet, reducing costs significantly.

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VoIP Service Use Cases

A. For Individuals

• Ideal for Nepali migrant workers, students, and travelers to call home

• Enables calling international numbers directly via the NTC VoIP platform

• Can be used from anywhere with internet access

B. For Businesses

• Reduces international communication expenses

• Scalable for call centers or global customer support operations

• Compatible with IP PBX systems and SIP trunking

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Supported Platforms and Access Methods

• NTC VoIP Portal: Login via desktop browser to initiate calls

• Mobile Dialers: Use third-party SIP-based apps configured with NTC credentials

• IP Phones and Softphones: Compatible with various VoIP-enabled devices

• SIP Protocol: Supports standard Session Initiation Protocol for flexible use

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How to Get Started with Nepal Telecom VoIP

Step-by-Step Guide:

1. Registration:

   • Visit www.ntc.net.np

   • Navigate to the VoIP section and fill out the registration form

2. Recharge:

   • Buy a recharge PIN (NTC prepaid card)

   • Recharge your VoIP account online or via the portal

3. Dial and Call:

   • Use the access number or SIP dialer to connect

   • Enter the international number and begin calling

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VoIP Call Rates

Call rates vary depending on the destination country. Compared to traditional international calling via GSM or PSTN, VoIP rates are significantly lower.

• Example: Calling the USA might cost around NPR 2–5/min via VoIP compared to NPR 10–20/min via regular mobile.

• Rates are periodically updated on NTC’s official site.

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Legal Status of VoIP in Nepal

Nepal Telecom’s VoIP services are fully licensed and legal, unlike many illegal VoIP routes used for bypassing tariffs. Unauthorized VoIP operations are strictly prohibited under Nepal Telecommunications Authority (NTA) guidelines.

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Security and Quality

Nepal Telecom ensures:

• Encrypted communication through secure protocols

• Network stability via dedicated VoIP servers

• High call quality with minimal latency or jitter when used with reliable internet

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Conclusion

Nepal Telecom’s VoIP services offer an affordable, reliable, and legal way to make international calls using internet connectivity. Whether you’re an individual staying in touch with loved ones abroad or a business managing global communication, NTC VoIP is a smart and cost-effective choice in Nepal’s growing digital ecosystem.